The Power of Silence

One can often "say" more by saying less. I found this article today recommended by IAAP's OfficePro. I've found this is often a good strategy in meetings or networking gatherings.

I don't know it all -- But I can find the answer and/or solution

Working alongside clients to handle their administrative needs -- the roles, tasks, and functions that keep a business rolling along -- I often must find hi-tech products or services to fulfill a need. Often the solution is found in contacting experts I personally know and trust.

I admit to being extremely proficient in most administrative skills, however, there are instances when it is more efficient skillwise and economically to call on experts from my network. Sure I could learn "everything" but that would not be the best use of my time. I'm in business to get things done in the best way for the client not to prove I'm a master of all.

For instance, I can set up and maintain extremely good databases in Filemaker or Access. However, I have a client who had a need for very specialized reports generated from a very detailed and ever-changing Filemaker database. While I could have come up with the "macro" eventually, we hired a Filemaker expert, Gordon Johnson, who provided it in about one-half hour. His hours are more expensive than mine, but his 1/2 hour against my 6 or more hours of learning time -- well do the math.